User Terms

May 18th, 2021

These terms and conditions ("User Terms") apply to your visit to and your use of our website at www.eatme.lk the "Website"), the Service and the Application (as defined below), as well as to all information, recommendations and/or services provided to you through the Website, the Service and the Application.

PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR SERVICE.

Eatme.lk

What services does eatme.lk provide?

Eatme.lk offers information and a means to obtain transportation services offered by third party transportation providers or drivers (the "Transportation Provider"), which may be requested through the use of an application supplied by eatme.lk and downloaded and installed by you on your single mobile device (smart phone) (the "Application"). All services provided by eatme.lk to you by means of your use of the Application are hereafter referred to as the "Service".

The bond between eatme.lk and you?

By using the Application or the Service, you start the contract with eatme.lk (the "Contract"). In order to be able to use the Application or Service, you first need to sign up with eatme.lk. When signing up, you are eligible to provide eatme.lk with your personal information, mobile telephone number and credit card data.

How to use the Service and the Application

The Application allows you to send a request for transportation service to a Transportation Provider. The GPS receiver - which should be installed on the mobile device (smart phone) on which you have downloaded the Application - detects your location and sends your location information to the relevant Transportation Provider. The Transportation Provider has sole and complete discretion to accept or reject each request for transportation service. The Transportation Provider also has sole and complete discretion over whether to use the Application to receive the leads generated through the Application. If the Transportation Provider accepts a request, the Application notifies you and provides information regarding the Transportation Provider - including its name, vehicle license number, and customer service rating - and the ability to contact the Transportation Provider by telephone. The Application also allows you to view the Transportation Provider's progress towards the pick-up point, in real time.

Eatme.lk shall procure reasonable efforts to bring you into contact with a Transportation Provider in order to obtain transportation services, subject to the availability of Transportation Providers in or around your location at the moment of your request for transportation services.

For the avoidance of doubt: eatme.lk itself does not provide transportation services, and eatme.lk is not a transportation carrier. It is up to the Transportation Provider to offer transportation services, which may be requested through the use of the driver Application of the eatme.lk. Eatme.lk only acts as intermediary between you and the Transportation Provider.

Your use of the Application or the Service

Eatme.lk reserves the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorized device.

By using the Application or the Service, you agree that:

           You have to be 18 years of age or older to use the Service or Application.

1)      You warrant that the information you provide to eatme.lk is accurate and complete.

2)      You may only access the Service using authorized means

3)       You will only use the Service or download the Application for your sole, personal use and will not resell it to a third party;

4)      You will not authorize others to use your account;

5)      You will not assign or otherwise transfer your account to any other person or legal entity;

6)      You will not use an account that is subject to any rights of a person other than you without appropriate authorization;

7)      You will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for illegal purposes;

8)      You will not impair the proper operation of the network;

9)      You will not try to harm the Service or Application in any way whatsoever;

10)  You will not copy, or distribute the Application or other eatme.lk Content without written permission from eatme.lk;

11)  You will keep secure and confidential your account password or any identification we provide you which allows access to the Service and the Application;

12)  You will provide us with whatever proof of identity we may reasonably request;

13)  You will only use an access point or 3G data account (AP) which you are authorized to use;

14)  You will not use the Service or Application with an incompatible or unauthorized device;

15)  You will comply with all applicable law from the constitution of sri Lanka.

16)  Eatme.lk shall charge you for the transportation services provided to you by the Transportation Provider on behalf of the Transportation Provider and you agree that you will pay for all transportation services you purchase from the Transportation Provider, and that eatme.lk may charge your credit card account as provided by you when registering for the Service for the transportation services, including any taxes and late fees, as applicable that may be accrued by or in connection with your account.

17)  You are responsible for the timely payment of all fees and for providing eatme.lk with a valid credit card account for payment of all fees at all times. Any payment made is non-refundable.

Payment

The download of application is free of charge for you.

Eatme.lk receives the authority to introduce a fee for the use of the Application and/or the Service. If eatme.lk decides to reschedule such a fee, eatme.lk shall inform you accordingly and allow you to either continue or terminate the Contract.

The rates that apply for the transportation services by the Transportation Provider can be found on the Website and through the Application. These may be modified or updated by eatme.lk from time to time. It is your own responsibility to remain informed about the current rates for the transportation services.

Indemnification

By accepting these User Terms and using the Application or Service, you agree that you shall defend  and hold eatme.lk, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with:

  1. your violation or breach of any term of these User Terms or any applicable law or regulation,
  2. your violation of any rights of any third party, including Transportation Providers arranged via the Application, or
  3. your use or misuse of the Application or Service.

Term and termination of the contract

The Contract between eatme.lk and you is concluded for an indefinite period.

Eatme.lk is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the Application and the Service) if you violate or breach any term of these User Terms.

Notice

Eatme.lk may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in eatme.lk account information, or by written communication sent by regular mail to your address on record in eatme.lk account information.

Assignment

You may not assign your rights under these User Terms without prior written approval of eatme.lk.